Welcome To
1, Trundle Street, SE1 1QT
Important Information, Check-in Instructions, House Rules, and more...
Welcome To
1, Trundle Street, SE1 1QT
Important Information, Check-in Instructions, House Rules, and more...
Dear Guest, we aim to provide a 5-star experience, please get in touch with us at anytime and let us know how we can make your stay even better.
SELF CHECK-IN
CHECK-OUT INFORMATION
Return Keys: Please place the keys in the lockbox as instructed at check-in. Please send us a photo.
Rubbish Disposal: Dispose of rubbish if requested; otherwise, the cleaner will handle it.
Personal Belongings: Take all personal items with you. Left items may be discarded or stored by cleaners. If you need items returned, a £20 handling fee applies plus shipping costs.
Deposit Release: Deposits are automatically released within 3 days of check-out unless we report any damages. We encourage guests to report any issues at check-in for a smooth stay.
HOUSE RULES & INFO
A letter from the Host
Dear Guest,
Welcome to our lovely and charming apartment. I hope you the authentic London living experience, reflecting the vibrant diversity of the city.
Please keep the flat tidy and clean, as it is was your own Home away from Home. Every little help running this home is much appreciated and make everyone's stay more enjoyable. 🙏🏼
Please be mindful of the house rule.
Thank you for being a considerate guest.
Mandatory House Rules
Breaking the house rules might cause the immediate cancellation.
NO SMOKING (Only allowed in outdoor spaces)
NO DRUGS OR HEAVY ALCOHOL ALLOWED
KEEP NOISE LOW FROM 9PM TO 9AM
NO UN-ALLOWED GUEST WITHOUT APPROVAL
(if you have booked for one person but coming with a friend, please tell us)
RETURN ALL KEYS AT CHECK-OUT
(a fine of £100 applies for losing the fob!! Please do not lose it)
Extra charge will apply if the guests:
Mark permanently the bed sheets, the duvet covers, pillow cases or towels: from £30 per item
Break or take any item: charged to the value of a brand new replacement of same quality
Using extra linen set without Host approval: £50
Losing keys/fob: £100
Invite extra unannounced guests: from £25 per night per guest or immediate cancellation of the booking causing immediate check-out if the extra guests will be not allowed to stay
PLANNING YOUR STAY & BOOKING AGAIN?
Travelling On A Budget?
Download apps like Groupon or TheForks to find discounted deals for restaurants and activities. CityMapper to check transport prices. TooGoodToGo to purchase discounted today's expiring food.
Tired after a long day?
You can order take away from Deliveroo/Uber Eats for an convenient meal delivery.
Good Chain Restaurants in London?
Nando's - For chicken ££
Franco Manca - For Italian pizza £
Wagamama - For Asian ££
Burger & Lobster - ££
Pret A Manger - Coffee/Snacks £
Itsu - For Sushi and Asian £
Cafè Nero - Italian Coffee £
Considering some tours?
If you need any tickets, free tours or any suggestions on what to do in London during your stay, you can check our favourite main activities here
BOOK DIRECTLY
Coming back for another stay in London?
Book your stay directly on our website at cheaper rates (save that Airbnb or other platforms fee!)
Want to leave us a review?
Dear Guest, we hope you are enjoying your stay with us and you are having a 5* stars experience. Please get in touch as soon as possible if you are not!
Reviews are so important for our listings and feedbacks help us to improve our services. We are a small organisation, passionate about hospitality and aiming to provide a remarkable experience for our guests. Kindly remember that we don't run an Hotel but someone else's home, made nice and welcoming to host people from different background. It is not mandatory for you to leave us a review on Airbnb or somewhere else, but if you want to leave it, here is something that can help:
5* - Perfect or a few minor issues fixed, and we had a Lovely Stay 😍
4* - Numerous minor or major issues, that were fixed 😀
3* - Numerous major issues that were not fixed 😐
2* - Oh my god, close down the listing! 🧐
1* - The hosts should be locked up 😵